Refund and Returns Policy of R&D Shop ‘N’ Carry Electronics and Gadgets Store

Effective Date: [#]

At R&D Shop ‘N’ Carry Electronics and Gadgets Store (“we,” “our,” or “us”), we strive to provide a satisfactory shopping experience for our customers. This Refund and Returns Policy outlines the procedures and guidelines for returning products and requesting refunds. By making a purchase from our store, you acknowledge and agree to the terms of this policy.

  1. Eligibility for Returns

1.1. We accept returns for eligible products within [insert number] days from the date of purchase. To be eligible for a return, the following conditions must be met:

  • The product must be unused, undamaged, and in its original packaging.
  • The product must be accompanied by the original receipt or proof of purchase.
  • The product must not be a non-returnable or non-refundable item (as specified in the product description or terms).
  1. Return Process

2.1. To initiate a return, please follow these steps:

  • Contact our customer support team within the specified return period to request a return and obtain a return authorization.
  • Pack the product securely in its original packaging, including all accessories and documentation.
  • Include the return authorization and a copy of the original receipt or proof of purchase with the returned product.
  • Ship the product to the address provided by our customer support team. You are responsible for the return shipping costs, unless the return is due to our error or a defective product.

2.2. We recommend using a trackable shipping method to ensure the safe return of the product. We are not responsible for any lost or damaged items during the return shipping process.

  1. Refund Process

3.1. Once we receive and inspect the returned product, we will process the refund within [insert number] business days. The refund will be issued in the original form of payment, unless otherwise specified.

3.2. The refund amount will exclude any shipping charges, taxes, or applicable fees paid at the time of purchase, unless the return is due to our error or a defective product.

  1. Non-Returnable and Non-Refundable Items

4.1. The following items are typically non-returnable and non-refundable:

  • Software, downloadable digital products, or products with activated licenses.
  • Consumable or perishable products.
  • Personal hygiene or intimate items.
  • Products that have been customized or personalized.
  • Products that have been damaged due to misuse, negligence, or improper handling.
  1. Damaged or Defective Products

5.1. If you receive a damaged or defective product, please contact our customer support team immediately. We will provide instructions for returning the product and arrange for a replacement or refund, including any applicable shipping costs.

  1. Exchange Policy

6.1. We currently do not offer direct exchanges for products. If you wish to exchange a product, please follow the return process as outlined above and place a new order for the desired item.

  1. Contact Us

If you have any questions, concerns, or inquiries regarding our Refund and Returns Policy, please contact us at:

R&D Shop ‘N’ Carry Electronics and Gadgets Store 

(+234) 911 412 2884,

(+234) 7062345233,

(+234) 8186410526,

(+234) 9112544576 

order@rdshopncarry.com

By making a purchase from our store, you acknowledge that you have read, understood, and agreed to the terms of this Refund and Returns Policy.

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